Beginner
Comments: 2
Acronis True Image 2017 New Generation for Mac includes unique features: Acronis Active Protection - advanced, active protection against data loss to ransomware. 1 TB of Acronis Cloud included, Mirror imaging/full image backups, Individual file and folder backup, Boot media builder and recovery tool, Blockchain-based file authentication & More features. 58586: Acronis True Image 2017 on Mac: FAQ. I have one serial number of Acronis True Image 2017. Can I use it on Windows or on Mac? We recommend keeping your Acronis True Image up to date. Having a full or an upgrade license of Acronis True Image 2017 you are eligible to download and install any new build (an update) of Acronis True Image 2017 for free. Acronis True Image 2017 New Generation for Mac includes unique features:Acronis Active Protection Advanced, active protection against data loss to ransomware. Acronis Notary Ensures your backup data remains identical to the original data and delivers a unique certificate affirming the data was unaltered.
Edit: Acronis has now created their own comprehensive uninstaller script. I have deleted my attachment of a plain text file/shell script. Please visit the link below and download Acronis's script and follow the instructions. The steps are essentially the same, but their script is comprehensive whereas mine left behind some things like orphaned services. Show mercy and nix those orphaned services.
I can't seem to find instructions on doing a complete uninstall of Acronis True Image 2017 for the Mac. Considering that the app has a ton of launchd and plist files, I don't want to just trash it. Because my demo period has expired I can't seem to get a download link to the software to look for an uninstaller or check the package for an uninstall script or the xml distribution/digest file with the index or digest of files/directories of where installed files will go. At least not from Acronis's official website. I found one on cnet but I'm not sure it's the same version.
Seems to me some garbage would be left behind by just deleting the App from the Applications folder. I'd really like a script included with the dmg/ installer in the future to do a clean uninstall.
Attached is the makings of a crude script with what I could find on my system on macOS Sierra
For the uninitiated, the following is the basic process of running a bash script. The chmod command makes the script executable for the user (that's you). The sh command executes the actual command. && just allows the second command to run if the first one completed without errors. The script is just a text file, you can easily open it and read it with any text editor but please do not open it with something like Microsoft Word, you might corrupt the file. Keep in mind you must have Administrator priveleges to run the script.
To run the script,
- place file uninstallacronis2017formac.txt on your Desktop, leave the filename alone.
- Open the Terminal App
- Copy and paste the following code into the Terminal window and press the return/enter key on the keyboard.
chmod u+x ~/Desktop/uninstallacronis2017formac.txt &&
sh ~/Desktop/uninstallacronis2017formac.txt
sh ~/Desktop/uninstallacronis2017formac.txt
You will see something that asks for your password. You cannot see anything happening when you are typing, just be aware that you will just have to type your password blind, when you're done, hit enter and the script will complete and that's it. Trash the script when you're done.
Beginner
Comments: 2
I need to uninstall Acronis true image 2017 from my Win7 PC but it will not uninstall and comes up with failed time after time.will the terminal solution above for a Mac work for me?
Beginner
Comments: 2
Unfortunately not, my script will only work on Macs.
For Windows a cursory search turned up this webpage. Acronis seems to offer a Cleanup Utility, be warned though, if you have other applications installed from Acronis that utility may uninstall them entirely or common files they need to function.
If you've tried that already, you might try using Revo Uninstaller. Or Geek Uninstaller to remove Acronis True Image. Revo Uninstaller has a pretty decent 80% off sale right now since it's black friday for the discounted price of $11.99. Geek Uninstaller is my personal favorite since it is small and portable, the pro version is also on sale for $24.95. Download adobe illustrator cs6 mac free. I'd spring for the portable license though at $39.95, both options include upgrades for life. The free versions of either should still get the job done though.
Forum Hero
Comments: 8343
Peter, have you tried uninstalling using the clean tool for Windows yet (https://forum.acronis.com/forum/126092#comment-391779)?
If that'ts not working, what error are you getting when trying to uninstall. I few people have posted a specific file being mentioned in the uninstall or install failure attempt. It seems as though if the app was not run with right click and 'run as admin' during the initial install (for some), the permissions on that file does not have the correct ownership listed and is preventing an admin from removing it. The fix (if the file is identified), is to go to the file, right click >>> properties >>> security tab >>> advanced and grant your local admin account as the owner. Then go back and give the local admin account full access to the file (or files - or do the entire folder, just in case). Then run the cleanup tool.
Beginner
Comments: 2
Bobbo, I do not know where you are or even who you are but I am pleased to inform you that I have successfully removed Acronis True Image 2017 from my PC. Your suggestion that I use the Acronis Uninstaller worked perfectly. It removed ALL traces including Registry entries. I have used Acronis for several years as my only backup/restore programme because it had proved to me that it was non intrusive and reliable. I still run the 2017 version on my main PC ( Win10 ) but this PC will now revert to the 2016 version. Many Thanks Peter
Forum Hero
Comments: 8343
Peter,
Glad to hear it! Sorry for the belated reply, I've been travelling this past week and have not had time to get to the forums until this evening. What's the particular need to revert from 2017 back to 2016? If it's NAS authentication related, check out this hotfix:
(01). MVP WinPE Builder (02). MVP LogViewer
(03). MVP Google Drive (04). Cleanup Utility
(05). Cloning Correctly (06). Clone vs Backup
(07). Community Tools (08). Contact Support
(09). Product Documentation (10). OS MBR vs UEFI
(11). BOOT MBR vs UEFI (12). Common OEM Drivers
(03). MVP Google Drive (04). Cleanup Utility
(05). Cloning Correctly (06). Clone vs Backup
(07). Community Tools (08). Contact Support
(09). Product Documentation (10). OS MBR vs UEFI
(11). BOOT MBR vs UEFI (12). Common OEM Drivers
Products: True Image / Snap Deploy / Revive / Disk Director
Frequent Poster
Comments: 560
Hello Adam, thank you for raising the question about the uninstall utility. Please find it at https://kb.acronis.com/content/48668#Mac1
Regards,
Slava
Beginner
Comments: 2
Hello Adam, thank you for raising the question about the uninstall utility. Please find it at https://kb.acronis.com/content/48668#Mac1
Regards,
Slava
For the record, this did it! This KB article @ Acronis Forum and the ZIP it includes finally rid my Mac OS X of the clunky tray_agent hidden background services that seemed to still be launched upon logging into OS X even though everything App wise was correctly removed.
I've attached the SH script here.
Do the following:
- Open the Terminal application
- Change the current directory to the folder with the extracted script, e.g. cd Desktop/cleanup_tool_Mac
- Make the script executable: chmod +x cleanup_tool.sh
- Launch the script: ./cleanup_tool.sh
- When prompted, enter the password for the current Mac user account and press Return
Products: Acronis True Image, Acronis Disk Director
Beginner
Comments: 2
I can't seem to find instructions on doing a complete uninstall of Acronis True Image 2017 for the Mac. Considering that the app has a ton of launchd and plist files, I don't want to just trash it. Because my demo period has expired I can't seem to get a download link to the software to look for an uninstaller or check the package for an uninstall script or the xml distribution/digest file with the index or digest of files/directories of where installed files will go. At least not from Acronis's official website. I found one on cnet but I'm not sure it's the same version.
Seems to me some garbage would be left behind by just deleting the App from the Applications folder. I'd really like a script included with the dmg/ installer in the future to do a clean uninstall.
Attached is the makings of a crude script with what I could find on my system on macOS Sierra
For the uninitiated, the following is the basic process of running a bash script. The chmod command makes the script executable for the user (that's you). The sh command executes the actual command. && just allows the second command to run if the first one completed without errors. The script is just a text file, you can easily open it and read it with any text editor but please do not open it with something like Microsoft Word, you might corrupt the file. Keep in mind you must have Administrator priveleges to run the script.
To run the script,
- place file uninstallacronis2017formac.txt on your Desktop, leave the filename alone.
- Open the Terminal App
- Copy and paste the following code into the Terminal window and press the return/enter key on the keyboard.
Macrium Reflect
chmod u+x ~/Desktop/uninstallacronis2017formac.txt &&
sh ~/Desktop/uninstallacronis2017formac.txt
sh ~/Desktop/uninstallacronis2017formac.txt
You will see something that asks for your password. You cannot see anything happening when you are typing, just be aware that you will just have to type your password blind, when you're done, hit enter and the script will complete and that's it. Trash the script when you're done.
Thanks, but truthfully this didn't fully remove everything. See my post below to get it all:
Beginner
Comments: 2
Thanks for the heads up @Slava. Ran it on my machine and all looks good. I don't remember if I've done a clean install since then but that doesn't hurt. It would be nice to see what files actually do get found and deleted, and what files directories are not found, but this is not a critical feature. I appreciate that Acronis has put some effort towards this end. I think it'd be good to make a simpler uninstall package for the technically illiterate though. Was fun to look over the script before executing.
Edited my original post so that people are pointed to your script.
Cheers and Regards.
Acronis Active Protection - advanced protection against data loss to ransomware. Acronis Notary ensures your backup data remains identical to the original data. Acronis ASign provides an audit trail for important documents.Acronis True Image 2017 New Generation for Mac includes unique features:Acronis Active Protection Advanced, active protection against data loss to ransomware.
Acronis Notary Ensures your backup data remains identical to the original data and delivers a unique certificate affirming the data was unaltered.
Acronis ASign
Provides an audit trail for important documents by digitally capturing signatures and generating a unique certificate that contains images of the signatures, timestamps, and other information.
Among other capabilities:End-to-end strong encryption to safeguard data from snooping or alteration, no matter where it is located.
1 TB of Acronis Cloud Storage included can be expanded.
Easy Full Image Backup to protect everything easily: operating system, programs, settings, files, and boot information.
Dual-Protection to back up locally to your external drives, NAS, and network shares, and the secure Acronis Cloud.
Mobile Backup and Browse - back up unlimited phones and tablets wirelessly to your PC or Mac and / or the Acronis Cloud. Browse content on the web or on the computer.
Acronis True Image 2017 Mac Download Cnet
Migrate data from Android to iOS and back.
Remote Backup - easily back up computers that are in other locations.
Social Media Backup - protect Facebook photos and timelines with automatic, encrypted, social backup.
Version 21.0.6115: Fixed issues:Some cloud backups aren't displayed in Acronis CloudThe 'File authenticity cannot be confirmed' error occurs after clicking 'Verify'Acronis True Image doesn't respond after restarting the Internet connectionA mobile backup cannot be opened after the second scanning of a QR code
Acronis True Image 2017 Install
Version 2017.6115: Protection from the latest ransomware threats, including the notable CrypVault, Crypaur, Crysis, and Spora.Issue fixes, increased stability, and performance improvements.